We're a small team, so here's exactly how we get your skin from us to your card.
We currently ship across India, with same-city delivery in Delhi/NCR usually being the fastest. If you're ordering from outside India, message us on WhatsApp before checking out and we'll confirm if it's possible.
Once your order is confirmed on WhatsApp and payment is verified, we pack and hand it over to our courier within 1–2 business days. Orders placed on Sundays or public holidays are processed the next business day.
These are estimates, not guarantees — delays can happen due to courier delays, weather, or local disruptions, and we'll keep you posted on WhatsApp if your order is taking longer than expected.
Any shipping charge applicable to your order will be clearly shown before you confirm it on WhatsApp, so there are no surprises. We aim to keep this as low as possible given our flat ₹89 pricing.
Since we run everything through WhatsApp, we'll message you the tracking details (where available) as soon as your order is dispatched. You can also just ping us anytime for an update.
If a delivery attempt fails because of an incorrect address or unavailability, the courier may attempt redelivery or return the order to us. If that happens, we'll reach out on WhatsApp to confirm your address and arrange reshipping — additional shipping charges may apply if the issue was due to incorrect details provided at checkout.